NAME
    RT::Extension::ArticleTemplates - Turns Articles into dynamic templates

RT VERSION
    Works with RT 4.4 and 5.0.

DESCRIPTION
    When this extension is installed, RT parses the content of Articles as a
    template, when inserting the article into a ticket, using the
    Text::Template module; this can be used to make your Articles dynamic.
    Text::Template is the same module that RT's Templates use as well.

VERY IMPORTANT
    It's a SECURITY RISK to install this extension on systems where articles
    can be changed by not trusted users.

    if your articles contain text that currently looks like a template, it
    will begin being parsed as Text::Template code after this extension is
    installed -- even if it is not a valid template.

INSTALLATION
    perl Makefile.PL
    make
    make install
        May need root permissions

    Edit your /opt/rt5/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::ArticleTemplates');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::ArticleTemplates));

        or add RT::Extension::ArticleTemplates to your existing @Plugins
        line.

    Patch RT
        This step is required only for RT versions 5.0.0 and 5.0.1. Apply
        the patch as follows:

            patch -p1 -d /path/to/rt < patches/article-preformatted-ticket-object.patch

    Clear your mason cache
            rm -rf /opt/rt5/var/mason_data/obj

    Restart your webserver

CONFIGURATION
  ArticleTemplatesWithRequestArgs
    Enabling this option passes in the Mason request arguments to your
    article templates as the hashref $request_args.

    Warning: Request args are user-controlled direct input, so all the
    normal cautions of using them apply. Never trust user input.

    Disabled by default.

METHODS
    The following methods from RT::Article are redefined:

  ParseTemplate $CONTENT, %TEMPLATE_ARGS
    Parses $CONTENT string as a template (Text::Template). $Article and
    other arguments from %TEMPLATE_ARGS are available in code of the
    template as perl variables.

AUTHOR
    Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS
    All bugs should be reported via email to

        L<bug-RT-Extension-ArticleTemplates@rt.cpan.org|mailto:bug-RT-Extension-ArticleTemplates@rt.cpan.org>

    or via the web at

        L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ArticleTemplates>.

LICENSE AND COPYRIGHT
    This software is Copyright (c) 2014 by Best Practical Solutions

    This is free software, licensed under:

      The GNU General Public License, Version 2, June 1991